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Emotional Intelligence

"Human beings can alter their lives by altering their attitude of mind"

William James

Emotional Intelligence

Harvard Business Review says:

“In hard times, the soft stuff often goes away. But Emotional Intelligence, it turns out, isn’t so soft. If emotional obliviousness jeopardises your ability to perform, fend off aggressors, or become passionate in a crisis, no amount of attention to the bottom line will protect your career. Emotional Intelligence isn’t a luxury you can dispense with in tough times. It’s a basic tool that, deployed with finesse, is the key to professional success”

Outcome Coaching are specialists in Emotional Intelligence assessment and development. We offer a choice of online assessments, with one to one expert feedback and a range of follow-up coaching, development and training options.

BarOn EQ-i® and EQ-360®

  • First scientifically validated and most widely used Emotional Intelligence assessment in the world, the EQ-I examines an individual’s social and emotional strengths and weaknesses
  • Variety of reports available including Resource Report, Development Report, Group Report, Leadership Report
  • View sample reports by clicking on each icon below:
Sample EQi Resource Report Sample EQi Group Report Sample EQ-360 Multirater Feedback Report

Emotions and Behaviours at Work (EBW™)

  • Specifically designed for use in the workplace, the EBW assesses a person’s emotional intelligence by measuring the key emotional behavioural clusters that affect a job or a team performance and a person’s understanding of their emotions and behaviour at work
  • Particularly useful in recruitment and selection, and for developing teams (click here for an outline of EBW)
  • Follow-up coaching and Team Workshop available
  • View sample reports by clicking on each icon below:
Sample EBW Team Report Sample Advance EBW Report

What is Emotional Intelligence?

It is the capacity for recognising the feelings of ourselves and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships

  • Emotional intelligence is a benchmark that measures a person’s potential ability in coping with environmental demands, it can determine one’s ability to succeed in life, it relates to potential for performance
  • The good news is that it is made up of components that can change and be altered e.g. a person whose EQ-i test determines low score in independence can work on improving this skill
  • Emotional Quotient or Emotional Intelligence is estimated to account for between 27-45% of job success
  • Whereas IQ is set, and peaks at around 17 years of age EQ is not fixed and rises steadily with age

A person who has good Emotional Intelligence is able to manage his or her own impulses, communicate with others effectively, manage change well, solve problems, and use humour to build rapport in tense situations. These people will have empathy, remain optimistic even in the face of adversity, and are gifted at educating and persuading in a sales situation and resolving customer complaints in a customer service role.

Benefits of EQ assessment

Research shows that using emotional intelligence within Organisations improves:

  • Leadership capacity
  • Team effectiveness
  • Assessing potential
  • Cultural change programmes
  • Coaching processes
  • Recruitment and selection

Individuals will benefit through improved:

  • Motivation
  • Communication skills
  • Stress management
  • Assertiveness
  • Problem solving
  • Self-regard and self-confidence
  • Interpersonal relationships
  • Impulse control
  • Reality Testing
  • Optimism

What are you waiting for?

Contact us today for advice as to which assessment is most suitable for you or your organisation. Programmes and packages can be tailored to your individual needs.
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